26/03/2018Chris Suff of Tyco Retail Solutions talks to us about new online prospects in the offline retail market. He believes that "brick-and-mortar retail has been online for a while"– thanks to the right technologies.
20/03/2018"To implement cross-channel sales and marketing activities, retailers need a single platform that helps them to manage customer and product processes." Find out what else Godelef Kühl, founder and CEO of godesys AG, has to say about the customer experience in this interview.
22/02/2018It looks like good old-fashioned mechanical keys will soon be a thing of the past; replaced by cloud-based access control solutions that can serve retailers well, not just when employees change but also when deliveries are made during non-business hours. Axel Schmidt, Managing Director of SALTO Systems GmbH, describes the system in this interview.
21/02/2018The digitization of retail makes it possible to connect multiple interfaces and facilitate seamless processes. Johannes Rambold, CEO of MobiMediaGroup delivers insights into the information handling of retailer’s collections.
29/01/2018Usability is the magic word for every online shop. The customer only buys when all processes are intuitive, convenient and fast. Christian Otto Grötsch, founder and Managing Director of dotSource explains how this works shortly before EuroCIS 2018.
16/01/2018They are one of the main trends in the digitization of retail: electronic shelf labels (ESL). Michael Unmüßig, Managing Director at SES-Imagotag explains in our interview how they can improve the quality of shopping both for retailers as well as customers. We also learn about the first automatic shelf monitoring system in the store.
14/12/2017More and more food retailers take advantage of self-checkout systems (SCO). However, consumer acceptance depends heavily on the way the new checkout solution is introduced. Detlef Rohlender, Managing Director at ITAB Germany describes the most important aspects.
08/03/2017Web services for scale management quickly deliver new functions to the sales floor and clever scale management tools ensure a sustained reduction in total operating costs. Lutz Nungesser, Business Area Manager Retail Region Central Europe at METTLER TOLEDO explains how this works.
23/02/2017These days a cross-channel shopping experience is more important than ever. This also applies to the payment method selection. Fraud prevention is another critical success factor for conversion rates and sales. Ralf Gladis, Managing Director of Computop GmbH, explains how omnichannel payment solutions are becoming secure and convenient.
25/01/2017RFID solutions have so far been increasingly used in the fashion trade. The main objective here is to reduce losses due to retail shrinkage. But there is also great potential in the food retail industry, says Hiddo Hilboezen, Vice President of Sales for Merchandise Availability Solutions Germany / Benelux at Checkpoint Systems.