Of live chats and artificially intelligent search engines

Interactive service for online stores and customer service

08/01/2016

Image: screenshot webshop the north face; copyright: The North Face/Screenshot

The beta version of the The NorthFace's webshop with Watson by IBM is already online. © The North Face/Screenshot

Bild: hands typing on laptop; copyright: Konstantin Gastmann/pixelio.de

Chats with customers can shorten customer waiting time significantly.
© Konstantin Gastmann/pixelio.de

Making customer service more interactive and faster with WhatsApp, Facebook and chat functions