Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit packages available for online ordering. The store has also developed a consulting service using live video chat and in doing so, turned the boutique into a tech startup.

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Messenger apps and headset systems for speedy retail communication

Goodbye loudspeaker announcements – changing in-store communication

Communication is everything. To be able to quickly pass on important information, large retailers increasingly rely on messenger apps or headset systems to communicate with their staff.

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Retail Technology News

Retailer spending on AI to grow nearly fourfold
A new study from Juniper Research has found that global retailer spending on AI will reach 7.3 billion dollars per annum by 2022, up from an estimated 2 billion dollars in 2018, as retailers target new avenues to increase personalisation of the customer experience.
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By 2020, Artificial Intelligence will create more jobs than it eliminates
2020 will be a pivotal year in AI-related employment dynamics, according to Gartner, Inc., as artificial intelligence (AI) will become a positive job motivator.
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Guided Innovation Tours: Online registration now open!
For the third time, there will be guided tours for visitors at EuroCIS 2018, The Leading Trade Fair for Retail Technology, from 27 February to 1 March 2018 in Düsseldorf. Those very successful tours will be organised in German and in English.
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Proceed to checkout? Not on your mobile, say researchers
Shoppers hoping to bag a bargain are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full picture on a mobile app or that they could be missing out on special offers or overlooking hidden costs, according to new research.
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Survey reveals mobility as key investment decision for retailers
New research indicates that retailers deploying in-store mobile successfully are seeing a sales growth of upwards of 146 percent. Retailers suffering flat or declining sales can boost their brick and mortar store performance by implementing mobile devices and apps.
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First cryptocurrency accessible without the Internet
ONEm is launching a unique digital currency called “m” in collaboration with top cryptocurrency technologists. Hundreds of millions of people who have been left out of this digital revolution will be able to mine, trade and use a cryptocurrency for the very first time.
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Winning today's mobile-first shoppers
Latest Global Commerce Review findings show that 71 percent of mobile sales take place within well-designed mobile browsers and shopping apps. Criteo discovers that personalized cross-device strategies are paramount to offering a persuasive mobile shopping experience and increasing the conversion rate.
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As retail moves online, so do many job opportunities
Online sales manager, market research analyst, data scientist and social media manager are among the best jobs in retail. New technologies offer room for further specialization in the retail jobs sector.
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EuroCIS 2018: the digital POS
Touch screens and video walls, VR glasses and interactive mirrors: digital technologies for sales promotion can be found in ever more retail stores. Such tools make shopping at the POS both more informative and entertaining, and seamlessly link offline with online retail. At EuroCIS 2018 in Düsseldorf the exhibitors will present the latest solutions.
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EuroCIS 2018: Robots on the Advance!
From warehouse automation to artificial intelligence at the POS: Robotic solutions are of increasing importance for retailers. Innovative robotic and IT applications specifically for retail will be on show at EuroCIS 2018.
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Exhibitor News

Why employees apps could fail
A social platform for all employees.The best of both worlds. On one hand, you provide your employees with a platform that is both fun and enables you them to network across the board. On the other...
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GSAN will Take Part in EuroCIS 2018
Dear Customers, Thank you for your good support to us all the time! We will take part in the EuroCIS 2018 in Duesseldorf at Hall 10 F53  stand.  We are expecting to meet you there! 
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Meet the iXtenso team at EuroCIS 2018!
The team of iXtenso – Magazine for Retailers will be there in Düsseldorf for the five days of EuroCIS from Feb 27th till Mar 1st to catch the most innovative trends of retail technology industry. All...
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SES-imagotag and Panasonic announce retail digitisation partnership in Europe
SES-imagotag and Panasonic Business announce partnership, a major step in its strategy towards creating dedicated digital retail solutions for omnichannel commerce Panasonic and SES-imagotag believe...
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Better Conversion Reigns as Top Retailer Need for Second Consecutive Year
Retail executives from around the world converged in New York City Jan. 14-16 for the National Retail Federation’s (NRF) BIG Show. The retail industry’s premier showcase, executives attend...
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Morrisons Selects Irisys to Streamline Checkout Promise
Morrisons, one of the largest supermarkets in the United Kingdom, is investing in its stores with the recent estate-wide upgrade of Irisys’ Queue Intelligence™ analytics solution. “Morrisons...
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Irisys to Introduce Vector 4D, Estate Manager + at EuroCIS
Irisys, the world’s top supplier of people counting technology and grocery queue management, has launched a new product platform – Vector 4D with Estate Manager Plus (EM+) – to deliver...
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APG Launching Mobile and Cloud based TCP/IP Technology with SMARTtill Solution at EuroCIS
Over €36 billion is the amount of mobile influenced revenue generated in 2017 according to  this Rapid Value Solutions’ report. Mobile commerce involves the consumer soliciting product...
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APG Cash Drawer Partners with Station Master
Newhaven, UK – 6th February 2018 – APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today its new partnership with Station Master, Ireland’s leading...
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How the European retail network accelerated its turnover by 36%!
Monobrand retail chain «iStudio». iStudio boutique stores offer a wide selection of Mac, iPad and iPhone accessorizes: Amber, Lab.C, Marshall Headphones, Mophie, Moshi, Native...
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