Photo: city by night; copyright: Cho Pan

EuroCIS Newsletter

Overview: Retail Technology News

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Photo: Person holding smartphone with mobile wallet application and credit card; copyright: / prykhodov

Mobile wallet users forecast to pass 2 billion next year


A new study from Juniper Research has found that nearly 2.1 billion consumers worldwide will use a mobile wallet to make a payment or send money in 2019, up by nearly 30 percent on the 1.6 billion recorded at the end of 2017.
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Photo: Woman shopping in a fashion store, looking at her smartphone; copyright: / ariwasabi

Consumers are looking to in-store technology for customer service


Ninety-five percent of consumers want to be left alone while shopping unless they need a store associate’s help, according to a new consumer survey by HRC Retail Advisory, a strategic retail advisory firm.
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Photo: Shopping women with Smartphone tiping into a browser address bar; copyright: / minervastock

Merging of physical and digital retail


Traditional and online retailing are increasingly intertwined as customers seamlessly shop across touchpoints and the industry uses both platforms to better serve them, according to the annual State of Retailing Online study released by the National Retail Federation and Forrester.
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Photo: Woman in her living room with a voice-assisted device; copyright: / Andriy Popov

Two-thirds of voice-assisted device owners never purchase through them


Even though it seems everyone is talking about voice-assisted devices and smartwatches, the majority of consumers don't own these new devices, and even fewer use them to complete purchases, according to a recently released study by Episerver.
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Photo: Visitor flows on the EuroCIS 2018; copyright: Messe Düsseldorf / ctillmann

EuroCIS 2018 closes with outstanding results


EuroCIS 2018 has impressively confirmed its position as the Leading Trade Fair for Retail Technology. A multitude of forward-looking innovations fuel retailers’ propensity to invest. Mobile solutions, self scanning, artificial intelligence and virtual reality determine the customer journey today.
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