Business cases. Are there real cases for additional technology use and IoT in retail, or it’s all "show" and there is no added value?
Michael Dieter, IoT Evangelist – SAP Innovative Business Solutions, QSC AG
Big Data - everywhere but at the POS? How to Gain Consumer Insights with Innovative Technologies
Marco Wassermann, Managing Director und Co-Founder, xplace GmbH
Arvato Smart Logistic Platform & Blockchain based Supply-Chain tracking in cooperation with REWE Digital
Marco Koppik, Senior Consultant Analytics/AI/Blockchain, Microsoft Partner - Arvato Systems
Dr. Robert Zores, CTO, REWE Digital
Customer experience in 2019. What customers expect from retailers and how unique shopper journeys are created
Anselm Adelmann, Head of POS Product, Adyen N.V.
Payment and brand image. How is this related?
Provide customers what they want, when they want it
Richard Frederik Burghause, Order Management Geo SME for Europe, IBM Deutschland GmbH
Think New. Transform Now.
Christian Wehner, SAP Digital Ambassador & Thought Leader, SAP CX
AI based multichannel touchpoint cross and upselling with CUJO and Vapiano
Oliver Will, Data Scientist, Microsoft Partner - Obungi GmbH
Claudius zur Linden, Director Business Development, Vapiano SE
The customer centric store – how data optimizes the customer experience
Ralf Schienke, Head of Retail Sector Sales Central Europe, FUJITSU
Uwe Quiede, Principal Customer Experience, TAILORIT GmbH
Quintet Digital Sales Tool – Marketing Integration on Point of Sale
Reinhold Wawrzynek, COO, MobiMedia AG
Stefan Ackeret, Global Category Manager, Mammut Sports Group AG
Stores are the new DCs?!
Dr. Michael Goller, CTO, Detego GmbH
On time and reliable across all channels: challenges of a furniture retailer
Martin Harmening, SAP Solution Architect, Porta IT-Service GmbH & Co. KG
Internal communication at dm drugstore: Office 365 simplifies the exchange between employees across locations
Xenia Giese, Industry Solution Executive, Retail & Consumer Goods, Enterprise Commercial - Retail Sector, Microsoft Deutschland
Michael Klier, Collaboration & Digital Workplace, dmTECH
Andreas Gessner, Area Employees, Middleware & BI, dmTECH
Apps are the Future of Omnichannel Payment
Jörg Stahl, Director Product & Marketmanagement, FirstData GmbH