Unfortunately, we cannot offer you the priceless experience of a tradefair visit here. In case you could not come to EuroCIS 2022, we still wanted to show you why a visit to EuroCIS is worthwhile. Enjoy glimpses into the tradefair events and valuable insights at the innovative solutions of the Retail Technology industry here.
EuroCIS 2022 - The Event for Retail Technology!
Summary of 3 days full of trade fair experiences
Why is EuroCIS THE place to meet in the industry? What were THE highlights and what are you looking forward to at EuroShop 2023? We asked all these questions to visitors, exhibitors and our EuroCIS team.
You will find many other highlights and topics in our coverage of the show:
In video background reports, video interviews and photo galleries we cover the events from the tradefair halls of EuroCIS 2022 and show you the solutions of today and the ideas of tomorrow.
Innovative, intelligent, trendsetting!
Impressions of our Hot Topics!
Customer Centricity, Analytics, Smart Store, Payment, Omnichannel - Which innovative trend topics are currently occupying the retail industry? Our exhibitors and other industry experts had plenty of insights to share with visitors. Did you miss it? Then dive back into our five Hot Topics now!
Solutions that make customers and retailers happy
The happiest moment for customers is when they receive their orders on time and in good condition. Whether ordered in-store via Click & Collect, shipped from the store or by a robot - that doesn't matter to the customer. For retailers, however, this means a logistical masterstroke - but one that can function smoothly with sophisticated fulfillment systems. The experts at EuroCIS explain the trends.
Just walk out
The frictionless checkout
Customers who scan their goods themselves and leave the store without waiting at the checkout? Products that are labeled in such a way that they don't even have to be scanned anymore? Such and similar store concepts are becoming more and more popular. At EuroCIS, we'll show you the technologies behind them.
Interview with Ludovic Ciannarella, Lemonway
Without EuroCIS, it would take several months to meet potential customers – and that's why Ludovic Ciannarella from Lemonway thinks the trade fair is so great. He tells us more in the video!
Analyzing customer behavior by video
For every retailer, the walking paths and buying behavior of their customers are crucial for planning the presentation of goods - and yet they are often a mystery. The solution to this mystery can be video analysis of customer behavior, supported by solutions for customer tracking, queue analysis and predictive analytics. EuroCIS shows what this can look like.
Interview with Valentine Dreyfuss of Mercio
Valentine Dreyfuss is at EuroCIS2022 because she wants to expand with her company mercio. Why she finds the trade fair so great, she reveals to us in the video!
Interview with Irwan Djoehana, retail shake
We met Irwan Djoehana from retail shake at EuroCIS 2022. Which word does he use to describe the trade fair? Hear it in the video!
Want a higher conversion rate?
Personalization in customer service
A personalized customer approach can be the basis for a long customer relationship - because individualized service increases appreciation and the feel-good factor many times over. Whether through a personal customer approach in the web store, loyalty programs in apps or in the shop - numerous exhibitors at EuroCIS have the best tips and technologies ready.
Always an open door
Fully automated systems make it possible
Shopping when you want - that is every customer's dream. To enable retailers to fulfil this wish for their customers, Knapp Smart Solutions has developed a fully automated robot system. This way, retailers can reach their customers even outside of their usual opening hours.
Contactless and mobile payment
Payment can be so simple
If the Corona pandemic has positively driven at least one thing, it's the willingness of customers to make contactless and cashless payments - whether via NFC or mobile devices. The best overview of payment methods and the appropriate hardware and software can be found at EuroCIS.
Seamless service in all channels
If you are looking for the right omnichannel platform for your business, EuroCIS is the right place to get advice on all the technological possibilities. Cloud-based services, omnichannel retailing and store management can quickly be put into practice for your stores.
Cash management with the experts from APG
Have classic cash drawers had their day? No way! Especially in a recession, they are more important than ever, because customers prefer to rely on cash rather than contactless payment. APG presents a variety of solutions for payment transactions with cash.
Here to stay: Sticky receips from Bixolon
Sometimes you have to be flexible: In the pandemic, the catering industry had to switch from conventional receipts to sticky receipts. Bixolon was at the forefront as a supplier. The company supports its customers with its entire range of printers - whether sticky or not.
Smart, smarter, IoT
Store automation deluxe
The retail landscape has never been as smart as today – thanks to the Internet of Things! Intelligent software can be used, for example, to detect real-time stock on the shelf, to display the most important information on electronic price labels, and to take security monitoring to a whole new level. You will find the know-how to implement these wishes for your store at EuroCIS!
Analyzing and optimizing in-store processes
Analyzing processes in the store, warehouse and the entire supply chain in order to be able to optimize them is the lynchpin in all retail companies and therefore a major challenge. At EuroCIS, it becomes clear how brand-new technologies can support this at all stages of the process.
Self-checkout and self-scanning
Perfectly equipped for the boom
Self-services in the retail sector will become increasingly important in the coming years. EuroCIS has gathered all technologies for this in one place. From shopping carts with scanners and displays to smartphone solutions and increasingly intuitive checkout kiosks and terminals – visitors can try out everything here. See more in the video!
Interactive advice at the POS
Digital signage solutions with touch or contactless functions, interactive shop windows and lift & learn systems: They invite customers to find out about products interactively - across all sales channels. In this way, they offer retailers many added values: from virtually expandable shop area to more customer loyalty and increased sales. EuroCIS showcases the latest systems!
Hanshow faces digital transformation with ESL and AI
If you want to personalize retail, you can no longer avoid ESL and digital signage. As a provider of ESL and digital signage solutions, Hanshow is very familiar with the digital transformation. At EuroCIS we talk with them about the digital transformation in Europe and which ESL solutions they offer their customers.
Impressions from EuroCIS
The trade fair experience in pictures
On Tuesday, the time had finally come – EuroCIS 2022 opened its doors. After a three-year break, many visitors did not want to miss the opportunity to marvel at the latest technologies and trends from the retail industry on site.
Visitors from all over the world were not the only ones who came to the fair. Exhibitors also came from almost everywhere. Blockstore came from the far north of Europe, from Finland, to present their latest solutions in Düsseldorf.
Optimum also came from the north, but not from Europe. The company from Canada did not miss the opportunity to come to Germany for three days at EuroCIS.
Pax Technology had come a long way from China. At their booth, they presented the latest POS hardware. Many conversations with visitors to the trade fair testified to the interest in the promising systems.
The Sunmi company also traveled to EuroCIS in Düsseldorf from China to present various printers such as point-of-sale printers and coupon printers to the interested trade audience.
Sewoo also came from Asia, more precisely from the Republic of Korea, and also with modern printers in its luggage. Mobile and handheld printers are one of the many trends that visitors got to see at EuroCIS.
The start-up Flip from Stuttgart did not have a quite so long journey. Flip was one of many young, innovative companies presenting their solutions at this year's EuroCIS. In total, the start-up hub included 13 companies full of dynamism and trend-setting ideas.
A premiere and directly one of the highlights were the three retail salsa Tech Talks on the topics of automation and AI, smart stores and interactive touchpoints. Host Ben Giese (center) led through all three talks on Wednesday and asked the questions that could shape the future of the industry.
Anyone who wanted to learn more about specific topics had plenty of opportunities to do so on the two stages - the Retail Technology Stage and the Connected Retail Stage. Various exhibitors and experts shared their knowledge, experiences and ideas for the future with the interested audience.
Host and journalist Alexa von Busse set the scene for the presentations on the stages, guiding the audience through the three days of the trade fair with competence and humor.
The shopping experience at the point of sale
Technologies for the shopping tour of tomorrow
In general, the shopping of the future begins with an empty shopping cart as well. Various suppliers presented their intelligent shopping carts at EuroCIS. The Nomitri model offers a holder for a tablet or smartphone, which can then be used to scan the products purchased.
Expresso follows a similar concept. Here, the shopping carts are directly equipped with hand scanners and scales. Products that are placed in the trolley can therefore be scanned directly by the customers and no longer have to be weighed. Due to the weight, the trolley also records the quantity immediately.
With Vusion Rail, ses-imagotag offers an interactive display that not only shows prices but also plays effects. Besides the relief of no longer having to change price tags, the customer experience is taken to a new level.
Most people nowadays also use messengers for communication. Slace offers solutions with which customers can inform themselves about products or receive general information directly in the shop via their own messenger from employees.
Info steles, digital shop windows and touch screens are becoming increasingly popular. They enable customers to decide which products they would like to buy before they enter a shop. In addition, information about the products can be called up quickly and easily. Here is a solution from PresTop.
Nobody likes standing in line. With number assignment systems like Delfi's, customers can always see when it's their turn. Unnecessary waiting and long queues at the checkout are a thing of the past. Numbers can be drawn as soon as the customer enters the store or only when the end of the purchase is in sight.
Modern checkout counters are important for both classic checkout systems and self-checkout systems. High reliability and low susceptibility to errors play just as important a role as ease of use for customers and staff. Here a self-checkout terminal from Pan Oston.
Quingdao CCL is also a provider of self-checkout systems. These kind of systems have become increasingly popular in recent years and have already found their way into many larger supermarkets. For many retailers, self-checkout is currently considered the most important technology in food retailing.
Shopping via smartphone is easy and convenient. But many people are still put off by the sometimes opaque processes. The company warrify offers various solutions to display bills, receipts and coupons on the mobile phone and thus always keep track of one's expenses.
Scan&Go is one of the big trends in the retail industry. Instead of having to wait at the checkout for employees to scan their products, customers scan their purchases directly via smartphone and pay via app. There is no need to search for change or stand in line. Here is one such example from Shopreme.
Innovations at EuroCIS
Technologies for the store of the future
Information about the product – directly at the product. With modern LCD screens and info steles, retailers can offer their customers more product information at the POS than ever before. Here is an example at Bütema's booth.
The automated store of the future offers countless possibilities for simplifying the shopping experience. One important component here: cameras. They register the behavior of customers and detect which products have been removed from the shelves. Here, a camera from Axis.
Zucchetti also offers solutions for the automated store. Grab&Go technology makes it possible for customers to simply take goods in the desired quantity from the shelves and leave the store by performing a scan at the exit. The payment process runs completely automatically, without cash registers.
Smart shelves offer advantages for customers and retailers alike. They accurately display the current fill level of certain shelves and certain products. This makes reordering more convenient and easier, as can be seen here in the example of Bizerba.
In times when hygiene is a high priority, touchless screens are an innovative technology. As with regular terminals, interactive touchpoints with gesture control can be used for a wide variety of POS applications. Here is an example from Ameria.
Interactive mirrors are especially interesting for retailers who offer clothing, shoes or accessories. Just like in a regular mirror, the worn products can be viewed. The interactive mirror then displays additional information. Example from PresTop.
Checkout-free shopping is seen by many as the shopping of the future. Instead of having to stand in line at a checkout, customers scan their purchases themselves using an app and then leave the store, also with a scan. This saves time and nerves. Here is a solution from GK Software.
Electronic shelf labels are not only sustainable – they also save costs for retailers. Another advantage is that paper labels no longer need to be replaced. This gives employees more time for other things. Here, labels at the E-Shelf-Labels booth.
The shopping carts of the future can do much more than just transport goods. They also function as product scales and offer the option of scanning via app or handheld scanner and even paying for goods. Here is a smart shopping cart from Shekel.
To provide customers with service and advice at all times, retailers can deploy sophisticated robots. These always-friendly employees can perform a variety of tasks, from greetings to directions to specific product descriptions. Here, a self-driving robot from DeDuCo.
retail salsa Tech Talks: live @ EuroCIS 2022
1 format, 3 topics, 8 speakers – these are the retail salsa Tech Talks. This time, they did not only take place live online, like you already know from our retail salsa webtalks, but also live at and from EuroCIS 2022! You could not come to EuroCis at Wednesday? You can watch the talks for free after registration. retail salsa is a project of iXtenso and EuroShop – The World´s No. 1 Retail Trade Fair.
Automation & AI
Never running "out of..." again! Get help from our webtalk retail salsa, both online and live at EuroCIS! Now available as on-demand video!