Visitor Newsletter of EuroCIS | View in browser | Deutsch | Print

Gastronomic offerings increase customer loyalty

Offering a unique shopping experience is the best way for retailers to increase customer loyalty. The feel-good factor is essential here - and retailers can significantly increase it with gastronomic offerings.

Read more about gastronomy concepts in retail in our latest newsletter. We have visited in-store-gastronomy pioneer Knauber as well as the innovative rollercoaster restaurants, which are especially popular in shopping centers.

Enjoy reading!
Your team of EuroCIS
www.eurocis.com

	Shopping experience with culinary treats
	Pots and pans on Rollercoasters
	Small food court ‒ big prospects
	3 questions to ... Justin Guinn, Software Advice
	Free shipping equals more ecommerce sales
	Merchants lag behind mobile growth
	Consumers are becoming less tolerant of service issues
	Digital tools create new shopper journeys
	The revelation of the ‘connected customer’
	News from the EuroCIS LinkedIn group
	Newsletter-Service

Shopping experience with culinary treats

Gastronomy concepts for retail are becoming ever more popular

Eating out, especially during a shopping trip, is increasingly something customers like to do. This offers retailers who also rely on gastronomy concepts a big chance to increase their sales.

To top

Pots and pans on Rollercoasters

All about rollercoaster restaurants by the HeineMack Gmbh

Kuwait, Abu Dhabi and soon Vienna – the rollercoaster restaurants are a unique theme-based gastronomy concept that is spreading widely. No wonder shopping mall operators are eager to bring this attraction in their venues.

To top

Small food court ‒ big prospects

The longtime gastronomy concept of the Knauber Hobby Market

It is among the trailblazers of gastronomy services offered right in the middle of the sales floor - for the past 14 years, the Knauber Freizeitmarkt in Bonn has offered its customers a variety of refreshments at a small bar. EuroCIS.com was on-site to see how this simple, but successful concept works.

To top

3 questions to ...

... Justin Guinn, Software Advice

EuroCIS.com has talked to Justin Guinn, retail market researcher at POS systems review site Software Advice and author of a new guide for small businesses looking for POS solutions.

News

TrueShip has released a new guide that highlights nine different ecommerce stores that are selling more items due to their free shipping amenity. The guide serves to cover e-retailers that use free shipping to decrease shopping cart abandonment rates.

Merchants lag behind mobile growth

News

As the mobile commerce channel continues to surge, a new study finds that merchants are not keeping pace with growth when it comes to fraud and mobile payment adoption. “The data shows that the industry as a whole is further behind on mobile adoption and fraud protection than they were a year ago” says Don Bush, vice president of marketing at Kount.

To top

Consumers are becoming less tolerant of service issues

News

Almost half (47 percent) of UK adults online admitted to problems with online orders in the last 12 months. Of those shoppers who had experienced problems, nearly half (46 percent) reported late deliveries. 40 percent stated they had received a missed delivery card despite being at home while 30 percent said they never actually received their goods.

To top

Digital tools create new shopper journeys

News

Epsilon has released findings from its Digital Shopping Tool Impact Study 2015. The research reveals a noticeable shift towards mobile and social digital tools that is changing the very nature of the shopping process.

To top

The revelation of the ‘connected customer’

News

Connected customers are no longer a rare breed says Paul Coby, CIO at UK retail group the John Lewis Partnership. Around two-thirds of John Lewis and Waitrose customers now shop this way.

To top

"How to appeal to the four shopper types"

News from the EuroCIS LinkedIn group

When selling to people, you will always come across four types of shoppers. At least this is what Markus Linder, Co-Founder & CEO at Smart Information Systems, thinks. In our LinkedIn group, he has shared an interesting infographic on the topic of customer types.

See the post here

To top

To get in contact with us, please mail to redaktion@EuroCIS.com

Please recommend us and send this newsletter to your friends/collagues

The next EuroCIS will be held from 23 - 25 February 2016 in Düsseldorf.

Insert date into iCal

Insert date into Outlook calendar

Partner of Messe Düsseldorf:
Portal editorial team: beta-web GmbH/ iXtenso.com
Newspartner: EHI, beta-web GmbH/ iXtenso.com

To top

Legal disclaimer

Messe Düsseldorf GmbH
Messeplatz, Stockumer Kirchstr. 61
40474 Düsseldorf, Germany

Phone: +49 211 4560-01
Fax: +49 211 4560-668
www.messe-duesseldorf.de
info@messe-duesseldorf.de

County Court Düsseldorf HRB 63

Board of Managing Directors: Wolfram N. Diener (Chairman), Bernhard J. Stempfle, Erhard Wienkamp

Chairman of Supervisory Board: Mayor Dr. Stephan Keller

Messe Düsseldorf GmbH processes personal data relating to you. You can find more information - also on your rights - in the privacy policy of Messe Düsseldorf GmbH available at www.messe-duesseldorf.de/privacy. In principle, i.e. subject to legal restrictions, you may at any time object to the processing of your personal data either on the aforementioned website, via e-mail to privacy@messe-duesseldorf.de or via postal mail to Messe Düsseldorf GmbH, G2-RV, PF 101006, 40001 Düsseldorf, Germany.