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The use of new technologies is always an opportunity for retailers to expand their service offering or introduce new sales models. In the future, modern sensor technology will give stationary retailers the opportunity to learn more about their customers' shopping habits. And digital speech assistants have far greater potential than currently assumed with voice shopping. Read more in this newsletter.
Have fun reading Your team of EuroCIS
www.eurocis.com
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Shopping with voice command
Voice commerce more than just another customer touchpoint for retailers
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Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control other smart devices like lamps, stereo equipment or TVs with voice command.
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EuroShop trade fair family: Enablers of successful retail trade fairs around the globe
EuroShop, EuroCIS, C-star and in-store asia: the top events in the industry
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The EuroShop trade fair family presents trends in the global retail world. While EuroShop and EuroCIS provide insights into innovation and technology for the retail sector, C-star and in-store asia offer access to the emerging mega-markets in Asia.
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Online giant Alibaba seeks to boost brick-and-mortar retail in China
Integrated omnichannel model to deliver a seamless customer experience
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Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to increasingly focus on merging online and offline retail in the Chinese market in the future.
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Smart retail through use of sensor technology
How brick-and-mortar retail can catch up to the informational edge of e-commerce
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If brick-and-mortar retail stores want to catch up to the informational edge of e-commerce big data, they need efficient methods for information acquisition and processing.
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Self-checkouts are getting increasingly common in the retail trade
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The number of outlets with self-checkouts has risen by 50 per cent within the last two years. Yet Germany is still a developing country for self-checkouts. As the market is rapidly gaining momentum, leading international suppliers are offering full range of today’s SCO solutions at the EuroCIS 2018.
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Retail’s Digital Startup of the Year award
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The award honors promising new companies expected to drive digital retail forward. The digital startups could significantly improve or alter the retail industry with their innovations.
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Retailers should start developing AR apps or risk losing customers
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Nearly three in four consumers now expect retailers to launch an augmented reality app within the next six months. According to new research, consumers expect to be using augmented reality applications soon.
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Customer-facing technology paves the way for digital transformation of retail
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New holistic and data-driven approaches optimize personalization and shopper experience, finds the Digital Transformation team of Frost & Sullivan. Customer-driven digital transformation is of the utmost importance for retailers wanting to stand the pace.
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Consumers to abandon cash by 2020
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More than half of consumers expect to abandon cash as paying method in the next two years, according to a global research report by Paysafe. Mobile wallets and contactless payment present new opportunities for retailers.
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Artificial intelligence patents are transforming the retail landscape
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The latest research provides insight on technology developments and developers. According to Netscribes, over 1200 patent publications have been filed globally since 2012, with a focus on artificial intelligence in the retail and e-commerce segment.
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EuroCIS@Social Media
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Whether moving image or short messages - get background information of the trade fair and news from the industry in our social media channels.
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To get in contact with us, please mail to redaktion@EuroCIS.com Please recommend us and send this newsletter to your friends/colleagues Next EuroCIS will take place from 27th February - 1st March 2018 in Düsseldorf.  Insert date into iCal
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Partner of Messe Düsseldorf:
Portal editorial team: beta-web GmbH/ iXtenso.com
Newspartner: EHI, beta-web GmbH/ iXtenso.com
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