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Technologies for the store: the digital customer journey with smart solutions


The retail industry has more technological possibilities to make the customer journey more enjoyable and exciting than ever. The range of solutions is large, making it difficult to choose. In our brand-new video report we provide insights into the latest developments for successful omnichannel shopping.

Meet competent experts for all areas of retail technology at EuroCIS 2018!

Let us inspire you!

Your team of EuroCIS

Video: Technologies for a smart customer journey
"Just walk out": the invisible payment process
Event tip: "Ballet Revolución" at the Capitol Theater
Live video shopping
Guided Innovation Tours
3 questions to … SES-imagotag
Program EuroCIS and Omnichannel Forum
Exhibitor database
Tickets & Registration
Newsletter Service

Video: Retail of the future - technologies for a smart customer journey

Photo: Woman standing in a supermarket; copyright: Messe Düsseldorf
The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the GS1 Knowledge Center in Cologne. See for yourself!
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Spotlight on Next Generation Retail Technology


Photo: Audience during live concert, copyright: shutterstock
The EuroCIS START-UP HUB will take place for the first time this year. Meet tomorrow's players online now and find out what EuroCIS start-ups will have in their luggage. New start-ups are added weekly. Stay tuned!
Stay tuned!
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"Just walk out": the invisible payment process

Retailers are constantly looking for solutions that make payments easier and more automated. That’s also why technologies like zero-click payment – also called “invisible payment“ – are capable of making a lasting impact on the retail industry.
Photo: Woman holding smarthpone with notofication of successful payment on screen; copyright: / Wavebreak Media Ltd
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And in the evening after EuroCIS?

Event tip: "Ballet Revolución" at the Capitol Theater

Photo: Female dancer jumping into the air; copyright: Johann Persson
Cuban dancers merge different styles from ballet to street dance and combine them with Afro-Cuban dance traditions to live hits by Justin Timberlake, Justin Bieber, Coldplay, Adele and George Michael from 27.02-04.03.2018.
Click here for more!
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Live video shopping: in-store personal shopping assistance for online customers

Photo: Tablet with a browser screenshot of the Live Shopping Assistant; Copyright: Barbara Frères Digital GmbH
The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit packages available for online ordering. The store has also developed a consulting service using live video chat and in doing so, turned the boutique into a tech startup.
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"Guided Innovation Tours" at EuroCIS 2018

Photo: Guided Innovation Tour at EuroCIS 2016; copyright: Messe Düsseldorf/ctillmann
Join the 90-minute Guided Innovation Tours! These are organised by PlanetRetail and designed to highlight selected exhibitors, particularly on start-ups and companies with innovative product and process solutions. Register at:
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EuroCIS Forum: Our program for you!

Photo: copyright: ctillmann/Messe Düsseldorf
Visitors can attend the lectures from industry and retail free of charge and without prior notice. Get to know more about the latest developments in retail technology in compact presentations.
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3 questions to … Michael Unmüßig, SES-imagotag

They are one of the main trends in the digitization of retail: electronic shelf labels (ESL). Michael Unmüßig, Managing Director at SES-Imagotag explains in our interview how they can improve the quality of shopping both for retailers as well as customers. We also learn about the first automatic shelf monitoring system in the store.
Photo: Michael Unmüßig; copyright: KD Busch
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Innovation and success: The Omnichannel Forum

copyright: ctillmann/Messe Düsseldorf
The Omnichannel Forum focuses on questions related to success strategies, and challenges and opportunities of new technologies related to digital and traditional distribution channels. Exhibitors and their retail partners will show you innovative approaches and current implementations.
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Exhibitor and product database for EuroCIS 2018

In the online database for EuroCIS 2018, you can now find out which exhibitors await you on the exhibition grounds' presentation areas. Download the exhibitor lists, use the hall plan to find your way around, and organise your visit to the trade fair.
Photo: Screenshot of the overview of exhibitors and products EuroCIS 2018; copyright: Messe Düsseldorf
About the exhibitors of EuroCIS 2018
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Company News:

Tickets & Registration

We are delighted to welcome you at EuroCIS 2018!

copyright: ctillmann/Messe Düsseldorf
With your eTicket, you can travel to and from the Düsseldorf Trade Fair Center free of charge on Rheinbahn, Rhine-Ruhr Regional Transport Network routes (VRR). For the whole duration of the fair, tickets and catalogs are available at all onsite ticket counter and help desks.
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EuroCIS@Social Media

Graphic: Social Media Icons
Whether moving image or short messages - get background information of the trade fair and news from the industry in our social media channels.
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Next EuroCIS will take place from 27th February - 1st March 2018 in Düsseldorf.

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