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The digital customer journey – generate added value

If retailers know where their customers are and what they are doing, they can interact with them in a much more targeted way and above all: offer added value!

Adel Al Saleh, CEO of T-Systems, gives tips on how retailers can approach the digitalization of their services and the customer experience.

Wishing you every success,

Your team of EuroCIS

Start small, get some value!

Visions of Retail: Interview with Adel Al Saleh, CEO of T-Systems

Man being interviewed; Copyright: beta-web GmbH

Instagram, Twitter and Co.: New ways to customer loyalty

Logistic data for successful omnichannel commerce

View on a desk with hands, sheets of paper and office materials; copyright: panthermedia-net/rawpixel

From self-checkout to unmanned stores

Retail technology is booming at C-star in Shanghai

Two women sitting in a fake airplane doing an interview; copyright: beta-web GmbH

Participation is welcomed

The startup myEnso shows how an online supermarket can be successful

Delivery truck parking on a road with a boy skating by; copyright: myEnso

Modern retailers are meeting multichannel consumer demands

Several hands holding up smartphones with online shopping carts on displays; Copyright:

EuroShop: The Event

Come and join us in 2020: 16 - 20 Feb 2020!

EuroShop 2020

EuroCIS@Social Media

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Next EuroCIS will take place within EuroShop from 16th - 20th February 2020 in Düsseldorf.

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