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The app that does everything

Customer access – direct contact with the customer and relevant, personalized service offerings – is a key success factor. We show you two examples of this:

Almost everyone uses WhatsApp, and messengers are a channel where consumers hang about every day anyhow. And through which they like to contact companies and seek advice. How can retailers use that? We’ll give you an overview.

METRO has launched a customer app that combines customer card, product information, communication channel and soon self-checkout. The complete shopping process from a single source, so to speak.

We wish you a good connection to your customers,
Your team of EuroCIS

Creative criminal meets intelligent security system

Interview with Ralph Siegfried from Axis Communications GmbH

Two hands working on a surveillance camera on the ceiling; copyright: PantherMedia/AllaSerebrina

Job maker 4.0: e-commerce

Retail training and continuing education programs are booming

Several young people sit next to each other at a desk and write; copyright: PantherMedia/Dmyrto_Z

3 Questions To ...Vanjo Wandscher, ROQQIO Commerce Solutions

Connected Commerce is present and future of retail

A man in a suit looks into the camera; copyright: ROQQIO Commerce Solutions GmbH
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WhatsApp Business: A direct line to costumers

Messenger for customer retention and loyalty

4 young people with smartphones; copyright: gpointstudio

What is important? Things to look for in a payment solution

Several Euro notes with different values rolled up; copyright: PantherMedia/moodboard

Instant messaging users increasing, as new payment services emerge

Woman on smartphone surrounded by banknotes; copyright: PantherMedia / SIphotography

Digitization in wholesale industry

METRO Companion App

Smartphone in a store;; copyright: PantherMedia/santypan

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