Visitor Newsletter of EuroCIS | View in browser | Deutsch | Print

Digitization - not always visible, but noticeable!

Dear Sir or Madam,
the new year is slowly picking up speed and digitization is also hitting the road: although it is not always directly visible to customers, it can certainly help to make the customer experience easier, faster and more secure.

Do you want to keep up with the times and make your business more digital? We've taken a look at what's possible when it comes to smart stores and voice commerce.

Speaking of customer experience, this also includes returns management. Don't forget to register for our upcoming "retail salsa"!

We wish you a good start in 2021!
Your team of EuroCIS

Smart store: the invisible digitization

Automating in-store retail platforms thanks to IoT – Benefitting retailers and customers.

Finger tapping on smartphone display surrounded by icons; copyright: PantherMedia / BiancoBlue
Digitization permeates all aspects of brick-and-mortar retail. But even behind the scenes, the “smart store” opens up an abundance of amazing possibilities.

retail salsa: fine-tuning your returns strategy

Innovative strategies, concepts and products for your customer journey

banner; copyright: Messe Düsseldorf/iXtenso
Returns are an important part of the customer journey. On 2021/01/27 at 4 pm (CET) we will therefore spice up your returns management in our webtalk "retail salsa – Spice up your community”. We will talk about optimal returns processing, the pain points of reimbursement and tracking, and preventive returns management. Ruben Meulenhoff from Seven Senders and Alien Mulyk from bevh will answer your questions. Participation with your registration is free of charge.

Walmart and Gatik go driverless in Arkansas

A walmart delivery truck; copyright: Walmart
Autonomous vehicles to deliver customer orders from dark store.

First data technician apprenticeship

A digital screen completely filled with computer code in white, green, red and yellow; copyright: Markus Spiske/Unsplash
M&S invests in building digital and data capabilities.

How do I optimize my business for voice commerce?

Local searches offer great opportunities for retailers

A silhouette of a woman calling into a megaphone; copyright: Patrick Fore/Unsplash
Smart speakers and digital assistants play an increasing role in helping us with everyday tasks. These tools are controlled with voice commands versus text, allowing users to search and shop online.

EuroCIS@Social Media

Graphic: Social Media Icons
Everything about Retail Technology: Stay up to date with our magazine EuroCIS - International Business Network for Retail Technology on LinkedIn!
Retail Technology on our channels!
EuroCIS - International Business Network for Retail Technology
EuroShop.mag - This is you!

To get in contact with us, please mail to

Please recommend us and send this newsletter to your friends/colleagues

Next EuroCIS will take place from 15th - 17th Febuary 2022 in Düsseldorf.

Insert date into iCal
Insert date into Outlook calendar

Partner of Messe Düsseldorf:
Portal editorial team: beta-web GmbH/
Newspartner: EHI, beta-web GmbH/

Footer with different symbols; copyright: Messe Düsseldorf
Legal disclaimer

Messe Düsseldorf GmbH
Messeplatz, Stockumer Kirchstr. 61
40474 Düsseldorf, Germany

Phone: +49 211 4560-01
Fax: +49 211 4560-668

County Court Düsseldorf HRB 63

Board of Managing Directors: Wolfram N. Diener (Chairman), Bernhard J. Stempfle, Erhard Wienkamp

Chairman of Supervisory Board: Mayor Dr. Stephan Keller

Messe Düsseldorf GmbH processes personal data relating to you. You can find more information - also on your rights - in the privacy policy of Messe Düsseldorf GmbH available at In principle, i.e. subject to legal restrictions, you may at any time object to the processing of your personal data either on the aforementioned website, via e-mail to or via postal mail to Messe Düsseldorf GmbH, G2-RV, PF 101006, 40001 Düsseldorf, Germany.

Should you no longer wish to receive our newsletter, please click here.