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Glimpse into the mechanisms of fulfillment

Dear Sir or Madam,

How do customers get their goods quickly and reliably, and preferably without a major cost explosion? Matthias Kurz from KNAPP and Marcus Winter from Würth will provide answers to this question using practical examples in our next edition of the "retail salsa" webtalk series on fully automated stores. Join us on September 21st and pick up valuable know-how.

Always up for deeper insights,
Your team of EuroCIS

Payment experience: thank you for making it quick, secure, and easy!

How open banking could revolutionize the customer experience

Woman with calculator and receipts in hand; Copyright: rawpixel
“The biggest drawback is that retailers don’t fully appreciate the importance of the right payment mix and subsequent adjustments to meet customer preferences and needs.“ Yet payments – both online and offline – should be made as convenient as possible, warns Sebastian Tiesler of the TrueLayer banking platform in an interview.

Fair construction: Service Alliance Messe Düsseldorf

The complete portfolio of services for successful trade fair stands

Three women and one man stand in a long, glass trade fair aisle; Copyright: Messe Düsseldorf
To get to know the work of the Service Alliance and the people behind it, we accompanied the team during the set-up of this year’s EuroCIS and documented it in pictures and words.

Fully automated stores: Pepper for your fulfillment service

Webtalk at 2022/09/21

advertising banner Webtalk retail salsa; Copyright: beta-web

How do I provide my customers with a convenient omnichannel shopping experience? What opportunities do robotics and automation offer me? And how can customer loyalty be achieved even without staff?

These are spicy questions that bring heat to the retail industry, and promising fulfillment recipes are in high demand right now. Practical insights are available in our webtalk "retail salsa" on fully automated stores on September 21st at 4 pm CET. It's worth attending, not only because Matthias Kurz from KNAPP and Marcus Winter from Würth will be reporting on the use of the RetailCX vending machine at Würth's Bitburg branch.

Participation is free after registration.

Boots completes drone delivery of prescription medicines in UK first

Medicine delivery drone; Copyright: Boots
Boots has become the first community pharmacy in the UK to transport prescription-only medicines by drones, the first test flight was from Portsmouth to the Isle of Wight.

Five checkout-free stores at Tennessee Titans’ Nissan Stadium

The Tennessee Titans' Nissan Stadium; Copyright: Zippin
Nissan Stadium and checkout-free technology platform Zippin announced that five checkout-free stores will launch in time for the Tennessee Titans pre-season this summer.

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Next EuroCIS will take place within EuroShop from 26th February – 02nd March 2023 in Düsseldorf.

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