The most important trade fair for retail technology in Europe. This is where international retailers meet
Find new contacts!
Experience communication and partnership!
Become a part of the highly professional EuroCIS community!
Be there in Düsseldorf! February 15 - 17, 2022
Seamless Customer Journey: Connected Retail
Retailing no longer functions offline OR online. Just as consumers are connected with their devices everywhere - all the time, shops must be equipped with digital solutions. Customers expect a fluid and simple communication with whichever touchpoint they wish to use. In the best-case, the retailer accompanies their (potential) customer throughout their journey to provide them an excellent shopping experience.
How do I actually build a positive omnichannel experience for my customer?
A polished omnichannel strategy touches many areas of the customer journey:
How do I accompany my customer professionally, consistently and with my eye on conversion over all my online and offline channels?
How do I compose my networked shops in which my customers are active to supply them the most positive and impressive experience possible?
What resources can I use to tie my customer to my brand – online as well as in-store?
Which solutions are available to support my desired service offerings like personalized customer consultations, click and collect or fulfillment within the digital realm?
For a clever omnichannel concept, retailers require fitting technology solutions and expertise. Both are richly supplied at the EuroCIS 2022.