The most important trade fair for retail technology in Europe. This is where international retailers meet
Find new contacts!
Experience communication and partnership!
Become a part of the highly professional EuroCIS community!
Be there in Düsseldorf! February 15 - 17, 2022
Understand what your customers value and optimize their customer experience
What does customer centricity mean and why is it so important?
Customer centricity is a mindset and in the digital age more important than ever. You can no longer place products and services in the focus of your strategies. It must now be the customers themselves. Through them begins each successful value chain!
As a retailer, discover closer direct contact to your end customers to provide them a personalized individual digital customer service. It goes without saying: here the customer‘s smartphone plays a leading role.
How do you optimize your processes with an eye on customer centricity?
In implementing your digital services, set forth with a "from the customer" perspective. Know your customer, react to their needs and choose digital solutions to satisfy their desired customer experience.
You’re still searching for methods to support your customer focused interaction? The product categories of the EuroCIS 2022 put you on the right technological path!