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CUSTOMER CENTRICITY

Hot Topic of EuroCIS 2022!

The most important trade fair for retail technology in Europe. This is where international retailers meet

  • Find new contacts!
  • Experience communication and partnership!
  • Become a part of the highly professional EuroCIS community!
Be there in Düsseldorf!
February 15 - 17, 2022

Understand what your customers value and optimize their customer experience

An audience listening to a talk at EuroCIS trade fair; copyright: Messe Düsseldorf

What does customer centricity mean and why is it so important?

Customer centricity is a mindset and in the digital age more important than ever.  You can no longer place products and services in the focus of your strategies. It must now be the customers themselves. Through them begins each successful value chain!

As a retailer, discover closer direct contact to your end customers to provide them a personalized individual digital customer service. It goes without saying: here the customer‘s smartphone plays a leading role.

Solutions which zero in on this goal are

  • digital curated shopping assistance
  • personalized coupons
  • digital customer cards
  • and much more

Good reasons to attend EuroCIS

Graphic: blue icon in the shape of a globe. Below the text: > 13,000 visitors worldwide; linked to the structural data of EuroCIS from 2019.
See the facts about EuroCIS
Graphic: blue icon in the shape of a thumb pointing upwards. Below the text: 95% of trade visitors recommend EuroCIS; linked to the structural data of EuroCISfrom 2019.
Graphic: blueIcon in the shape of two people. Below the text: > 500 exhibitors from over 29 countries; linked to the exhibitor list of EuroCIS from 2019.
Find out more about becoming an exhibitor
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The customer and their needs front and center!

How do you optimize your processes with an eye on customer centricity?

In implementing your digital services, set forth with a "from the customer" perspective. Know your customer, react to their needs and choose digital solutions to satisfy their desired customer experience.

You’re still searching for methods to support your customer focused interaction? The product categories of the EuroCIS 2022 put you on the right technological path!

Grafik: Zwei Silouetten eines Menschen, copyright: Messe Düsseldorf
  • Loyalty management solutions
  • Mobile marketing solutions
  • In-store navigation
  • Mobile couponing
Graphic: Two silouettes of a human being, copyright: Messe Düsseldorf
  • Customer screens for checkouts & scales
  • Customer feedback terminals
  • Smart fitting rooms
  • Digital signage solutions

The countdown to EuroCIS is on!

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Join EuroCIS 2022 as exhibitor!

We are looking forward welcoming you!

Find out more and apply!

LATEST INSIGHTS!

Whether in brick-and-mortar retail or e-commerce - stay up to date on all aspects of sales promotion and digital customer services!
Hands reaching into a full shopping cart; copyright: garetsworkshop

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THE PERSONAL LINK TO YOUR SUCCESS AS AN EXHIBITOR.

The official registration deadline is 01 September 2021.

YOUR CONTACT FOR A SUCCESSFUL EUROCIS 2022.

Your EuroCIS team: professional, helpful, efficient.

Please contact us!

WHAT COULD YOUR BOOTH AT EUROCIS 2022 LOOK LIKE?

Offer your customers individual advice on site.

Plan your trade fair stand!

More HOT TOPICS at EuroCIS 2022

Symbol: Analytics; copyright: Messe Düsseldorf
Info related to AI, Machine Learning and Big Data
Analytics
Symbol: Payment; copyright: Messe Düsseldorf
Covering contactless, mobile and online payment as well as checkout tech
Payment
Symbol: Seamless Store; copyright: Messe Düsseldorf
Cashierless, automated, digitized - the stores of tomorrow
Seamless Store
Symbol: Connected Retail; copyright: Messe Düsseldorf
Omnichannel, click & collect services and loyalty systems for online and offline
Connected Retail