Sax butcher's shop fulfills the wishes of tomorrow's customers

A new self-service area, a self-checkout and technological investments ensure a successful generational change.

Traditional butcher Sax is a regional supplier in Baden-Württemberg, Germany. In order to better meet the changing needs of his customers, owner Franz Sax set up a self-service area in his main store and introduced self-scanning checkouts. The future-proof concept required technical modernization, for which Bizerba provided comprehensive support.

The meat and sausage products from Sax's own production and the homemade Maultaschen (Swabian pasta) are highly appreciated by the customers of the Sax butcher's shop. Those who commute a long way to work or are passing through on their way to the assembly stop at Sax's for a tasty snack. The village butchery is also popular with families. School children can pick up a quick Leberkässemmel (meat loaf sandwich) to stave off hunger, while moms and dads pick up something for lunch. On weekends, meat lovers stock up on sausages and steaks, especially during barbecue season. Sax is well staffed, but there is a growing desire to serve customers even better - even outside of store hours. And they want to do it without adding to the team or making additional demands.