Trinity Hotel & Conference - A digital transformation of the guest experience

Trinity Hotel & Conference, located by the Little Belt in Denmark, is renowned for its excellent facilities and exceptional guest service. With a commitment to further enhancing both the guest experience and operational efficiency, the hotel has implemented digital buffet signs from Delfi Technologies.

Trinity Hotel & Conference is a modern hotel and conference center with 153 comfortable rooms and 18 flexible meeting rooms that can accommodate up to 400 people. Situated in the scenic surroundings of the Little Belt in Denmark, the hotel has created a destination where both business travelers and holiday guests feel at home, with a strong focus on high service standards, quality cuisine, and professional environments.

To enhance the guest experience and optimize operations, Trinity Hotel & Conference chose to implement  digital buffet signs  from Delfi Technologies. This solution has revolutionized the way guests receive information about the daily menu and the contents of dishes — especially when it comes to allergens.

Previously, the hotel had limited signs at the lunch buffet, which often led to questions from guests about the ingredients in various dishes. The new digital sign system has not only made it easy to update menus but also ensures clear and consistent communication with guests. Icons on the signs clearly indicate which dishes contain specific allergens, making it easy for guests to choose meals that suit their dietary needs without needing to ask the staff.

– We needed a signage solution that could provide our guests with a quick and easy overview of the different dishes and their contents, explains Klaus Zoffmann-Jensen, Head Chef at Trinity Hotel & Conference, and continues:

– With the digital buffet signs, we now have a flexible solution that saves us a lot of time, as we can quickly and easily update menus, allergen information, and other relevant details.

The digital signs, which are automatically updated via a  cloud-based  system with a  wireless antenna , also offer other uses. In addition to serving as buffet signs, they can be used as  digital price tags ,  digital name tags , or even as  digital room signage  integrated with the hotel’s calendar system. This flexibility provides excellent opportunities to use the signs both in the restaurant and for events.

The benefits of implementing digital signs are numerous: fast and accurate updates of information, an improved guest experience, time savings for staff, and a professional, modern look that strengthens the hotel’s branding. Overall, Trinity Hotel & Conference has successfully optimized both the guest experience and internal workflows with the help of the new digital buffet signs.

– By ensuring that all information about the daily menu and allergens is updated and presented in a clear and professional manner, we deliver a high degree of consistency in our communication, says Mathilde Majlund, Brand Manager at Trinity Hotel & Conference.