The most important trade fair for retail technology in Europe. This is where international retailers meet
Find new contacts!
Experience communication and partnership!
Become a part of the highly professional EuroCIS community!
Be there in Düsseldorf! February 15 - 17, 2022
Seamless Customer Journey: Connected Retail
Retailing no longer functions offline OR online. Just as consumers are connected with their devices everywhere - all the time, shops must be equipped with digital solutions. Customers expect a fluid and simple communication with whichever touchpoint they wish to use. In the best-case, the retailer accompanies their (potential) customer throughout their journey to provide them an excellent shopping experience.
How do I actually build a positive omnichannel experience for my customer?
A polished omnichannel strategy touches many areas of the customer journey:
How do I accompany my customer professionally, consistently and with my eye on conversion over all my online and offline channels?
How do I compose my networked shops in which my customers are active to supply them the most positive and impressive experience possible?
What resources can I use to tie my customer to my brand – online as well as in-store?
Which solutions are available to support my desired service offerings like personalized customer consultations, click and collect or fulfillment within the digital realm?
For a clever omnichannel concept, retailers require fitting technology solutions and expertise. Both are richly supplied at the EuroCIS 2022.
At EuroCIS 2022...
you will find innovations and get the latest insights.
you maintain contacts and find new suppliers or business partners.
you prepare purchase decisions.
Solutions for an excellent customer experience with connected retail
From the initial inspiration to customer service through fulfillment – the melding of online and offline retailing creates a unique user experience.
At the EuroCIS 2022, retailers and their supporting companies find solutions, consulting and best-practice examples for their existing and future omnichannel touchpoints in these product categories:
Stages, Start-up Hub, Guided Innovation Tours ... We could list many more good reasons to visit EuroCIS 2022. But what will convince you the most: just come and see for yourself. Here you will find the answers to what you can expect and what services we can offer you during your visit.
With our improved Matchmaking tool you will find interesting and relevant contacts for you - before and after the actual running time. Research exhibitor representatives, contact interesting matches via the chat function and arrange appointments - physically as well as online.