The Danish outdoor chain Eventyrsport focuses on good customer experience and was thus named the country's best e-shop. The chain's stores also focus on good service, and prices are linked to the web store via electronic shelf labels from Delfi Technologies, allowing more time for customer service.
PriceRunner compares the prices of over 8,000 Danish web stores and then awards Denmark's best e-retailer every year. Eventyrsport scored the most points and was therefore named "e-retailer of the year" in May 2021.The justification for this states:
Eventyrsport wins both the 2021 E-retailer of the Year title in the 'Leisure' category and the 2021 Store of the Year title. They can be proud of their website, which is easy for customers to navigate through. The store is tops in customer service and contacting an employee is hassle-free - responses reach customers quickly, are helpful and personal (source: www.pricerunner.dk).
This is the 18th consecutive year that PriceRunner has won the award among the 8,700 Danish stores whose prices and products can be found on PriceRunner. To be nominated for the e-commerce award of the year, the store must have received verified customer reviews on PriceRunner within the last six months.GUARANTEED SAME GREAT IN-STORE EXPERIENCES
Despite the great success of the web store, it is still important for Eventyrsport to maintain and ensure the growth of its store chain.
- It is possible to grow on both channels. In the stores, many of our goods are easier to sell, so we must continue to focus on good customer service, says Emil Holtet Søgaard, retail manager at Eventyrsport and continues:
- With the electronic shelf labels, we have a suitable tool at hand that allows us to ensure the same good experience in our stores as in our web store.
Eventyrsport currently has 13 stores across Denmark - all equipped with Delfi Technologies' electronic shelf labels. Most recently, the chain opened a large new store in Horsens. Here, too, everything for outdoor and running sports is combined with inspiring experiences.ABOUT EVENTYRSPORT
Eventyrsport is passionate about offering great experiences and a wide range of strong outdoor clothing and equipment brands. The Eventyrsport chain has 13 stores across Denmark and operates a webshop that has been awarded Denmark's Best E-Shop (May 2021).
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