Forte Group OÜ

Rannaniidu 12, 13516 Tallinn
Estonia

Hall map

EuroCIS 2018 hall map (Hall 9): stand F04

Fairground map

EuroCIS 2018 fairground map: Hall 9

Contact

Andres Eljas

Phone
+37256672225

Email
andres@feedbackterminal.com

Our range of products

Product categories

  • 01  Solutions for stores, head office and e-commerce
  • 01.08  Digital marketing solutions
  • 01.08.05  Interactive display solutions

Our products

Product category: Interactive display solutions

Feedback terminal

Measure and improve customer satisfaction continuously by using the world's first dedicated feedback touch terminal.

Multi-tier feedback - build engaging surveys with logic based on a customer's responses.
Multiple question types - 4-smiley, 6-smiley, NPS, free-form feedback entry, deferred feedback by email/phone.
High response rate - compact design allows to install the terminal on a counter in front of a customer to achieve maximum response rate.

Real-time reports - get instant visibility into key metrics with web reports and dashboards. Also email reporting is available.
Alerts - notify team members when critical feedback comes in and take action.
Cloud API - seamlessly integrate feedback results with your other applications.
Easy to install & maintain - designed with simplicity in mind. Powers on automatically. Always on.

Also avaialable on a floor stand.

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Product category: Interactive display solutions

Smart Customer Display - Unlock the full potential of customer display.

The next generation of countertop customer displays.
It is a missing piece of your POS system.

Stylish touch-based customer display with high quality display built specifically to boost customer engagement at point of sale.
Display API - integrate your POS system with minimal efforts using REST API.
Receipt display - show customers what they are buying and improve selling accuracy.

Boost your sales by creating a reliable loyalty loop

Error-free customer emails - sign up loyal customers and ensure validity of emails and contact information automatically.
Comply with the GDPR easily - obtain consent of data owner for further data processing to comply with GDPR regulations in EU.

Digital receipts - go paperless and engage with your customers using digital receipts.
Tip entry - let your customers tip on screen effortlessly.
Charity - allow customers to round up purchase amount to donate the difference to a charity and help to raise funds for those in need.

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About us

Company details

Feedbackterminal.com specializes on development of smart customer terminals and improvement of  in-store customer engagement.

We help our customers to follow customer satisfaction, enhance communication with customers and increase loyalty and as a result increase revenue.

We offer our product internationally and companies like Decathlon, Tommy Hilfiger, Euronics, Guess improve in-store customer experience using our product daily.

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Company data

Area of business

Solutions for stores, head office and e-commerce