Custom S.p.A.

Via Berettine, 2, 43010 Fontevivo (PR)
Italy
Telephone +39 0521 680111
Fax +39 0521 610701
info@custom.biz

Hall map

EuroCIS 2018 hall map (Hall 9): stand C40

Fairground map

EuroCIS 2018 fairground map: Hall 9

Contact

Alessandro Pedrazzi

Stefano Lenzi

Alessandro Mastropasqua

Communications Manager

Phone
+39 334 6896730

Email
a.mastropasqua@custom.it

Our range of products

Product categories

  • 01  Solutions for stores, head office and e-commerce
  • 01.07  POS hardware
  • 01.07.10  POS printers, coupon printers

POS printers, coupon printers

Our products

Product category: POS printers, coupon printers

SILK

ULTRA SLIM ANDROID PCPOS
SILK, the fastest and the compact ANDROID PC POS with an innovative and refined design, that offers Retail and Ho.Re.Ca. sectors high performances without compromising the design. The result is the immediate improvement in every step of sales and purchases through a huge 13.3'' or 15.6'' display, an handy customer display, and a refined base that meets the most complex needs of the modern and essential design. SILK was developed with the aim of supporting in the best way the new PosA software, by creating the chance of having an interface for the sales data analysis for a better management of the performances. An innovative technology that reduces the amount of the space needed and in the mean time improves the efficiency of the cash point, by optimizing the timing related to work and sales, and therefore of the shopping experience too.

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Product category: POS printers, coupon printers

TWENTYFIVE

The NEW TWENTYFIVE PC POS is the latest all-in-one innovation from Custom, showcasing our 25 years of product development and offering:
  • An all aluminum design
  • 17” TrueFlat capacitive touch screen
  • Low power consumption of 15W
Additionally, the TWENTYFIVE has a variety of optional accessories such as a fingerprint reader, 9.7” customer facing display, 2x20 LCD graphic customer facing display, and multiple processor configurations.

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Product category: POS printers, coupon printers

GENIUS

PCPos for Android™/Linux/Windows
Compact and unique in its category, GENIUS is the Pc Pos for Android™, Linux or Windows with embedded thermal printer and panoramic touch screen. 

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Company news

Date

Topic

Download

Feb 26, 2018

FAST FORWARD IN RETAIL SOLUTIONS #BeCustom: the new era of shop automation

Today, the Custom Group is a global password in planning and production of mechatronic print and scanning solutions, offering a vast range of products for the automation of public services in more than 56 countries around the world.  BeCustom means managing to produce 795.000 products in just 12 months Innovation, Technology, Knowledge and Reference. TWENTYFIVE  GENIUS and SILK PC Pos, together with PosA App, will be the protagonist solutions of the most important technological fair for Retail. PosA is now developed according "GoDB requirements" legislation in force and fully compatible at the next German law about "electronic signature receipts" using standard OpenSLL encryption libraries avilables for Android OS.

TWENTYFIVE  is the latest AIO innovation from Custom, showcasing our 25 years of product development and offering. An all aluminum design with 17” TrueFlat capacitive touch screen. Low power consumption of 15W Additionally, the TWENTYFIVE has a variety of optional accessories such as a fingerprint reader, 9.7” customer display, 2x20 LCD graphic customer display, and multiple processor configurations. Available with processor I5 and new generation of Celeron.

GENIUS, a revolutionary AIO multi-platform PC POS for Android™, Linux, or Windows operative systems, with 3” embedded thermal printer touch screen wide landscape; the one of a kind and most compact PC POS with innovative customer monitor for digital signature.

SILK, the fastest and the compact ANDROID PC POS with an innovative and refined design, that offers Retail and Ho.Re.Ca. sectors high performances without compromising the design. The result is the immediate improvement in every step of sales and purchases through a huge 13.3'' or 15.6'' display, an handy customer display, and a refined base that meets the most complex needs of the modern and essential design. SILK was developed with the aim of supporting in the best way the new PosA, by creating the chance of having an interface for the sales data analysis for a better management of the performances.

Custom fiscal devices are already approved in 14 international countries with different transmission technologies but all with the aim to give real time information to the revenue authority, and we are conducting the certification procedures in 10 other countries.  Also the German market is evaluating, from 2020, to start with a fiscal law based on the one now starting in Austria: an offline signature of the receipt through a certification authority.  “There are different regulations from country to country that use different transmission technologies”, says Alessandro Pedrazzi - EMEA POS division Sales Director - “the International interest towards the new technologies to manage fiscal data transmission is increasing fast. We are a worldwide reference in developing fiscal devices  to manage the point of sale and we can also offer consultation to governmental offices to develop the necessary infrastructures for managing and examining these amount of data. Today the Group is a top player offering HARDWARE, SOFTWARE and SERVICE solutions.”  The international experience and know-how acquired over time and in the field allowed the Group to become the only company capable of designing, developing and producing everything in-house, making available to the various markets a "multi-sector" offer that can combine hardware, software and service. Custom exhibits at EUROCIS with its POS/RETAIL division (PC POS, Printers&Cash Registers) that reached the goal of 32% of total turnover.  Since 25 years Custom Group develops embedded solutions, interacting with users’ daily life, listening to the consumer’s voice, identifying highly functional solutions able to satisfy the needs of the modern point of sale. The Group has been able to develop technological and user-friendly solutions, in order to create concrete benefits for the retail sector.
Considering the increase of interest from the Retail sector towards RFID technology for CHECK OUT, Custom group developed Multi Scan - equipped with wireless and contactless communication for retail sales. This highly functional system integrates thermal printing K3 (family), RFID technology, bi-dimensional barcodes scanning (available both with Wi-fi and Bluetooth),  contactless recharge; functions able to work with or without PC. An elegant, compact and space-saving solution (system embedded directly on the printer) with a 1D, 2D and OCR-B scanning technology, stand alone mode and with the ability to interact with loyalty programs dedicated to a single customer through RFID. The 2020 Industrial Plan, presented by Carlo Stradi - President & CEO of the Custom Group - includes competence and a practical approach in the context of future strategies aimed at bringing "Integrated Solutions" and not just "Products" to the market.  Real benefits in terms of efficiency, reliability and reduction of operating costs (TCO) for the Client choosing Custom Group. "The goal of Custom is to offer complete and reliable solutions that would save our Clients from having to use their own resources, thus removing them from focusing on the main activity of their business," says Carlo Stradi - President & CEO of Gruppo Custom.  Custom show the worldwide premiere about  integrated solution capable of “increasing information and content” to enjoy a unique, specialist retail experience. Custom has improved hardware with easy-to-use technologies with the most innovative Augmented Reality Experience.  Custom is presenting the innovative Augmented Reality solution applied to the Retail, Hospitality and GDO market to make the shopping experience truly unique! “Augmented Solutions” could also be used to make brochures,  catalogues, more attractive and appealing. The technology makes a range of multimedia content available, which is displayed on the device, interacting this way with reality, and augmenting it with endless options for solutions, images, data, information and videos. Genuine extra multimedia content, included even in protected environments and existing retail software.

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Dec 11, 2017

Multi Scan - the best “flexible scanning”

CUSTOM, international leader in supplying solutions for printing and scanning, today announced the launch of MULTI SCAN, the first independent scanning system based on Wireless and Bluetooth connectivity. A portable scanner, ultra-compact, sturdy, reliable, modern, innovative and fully wearable. MULTI SCAN guarantees a new “reading / scanning” mode, highly performing being able to read directly on smartphone and other devices. It’s able to make 4 different kinds of scanning (1D and 2D QR-Code barcodes; RFID HF and NFC reader/writer; OCR-B codes reader), and has an integrated camera to take pictures. All this in stand alone mode and wireless recharge. CUSTOM Group designed a small sized technology which is extremely handy; a new solution that offers, thanks to the Wi-Fi connectivity, a cross-cutting and synergistic use for different markets such as logistics, healthcare, Retail, aviation, ticketing and in general for access control. The flexibility of this system allows to offer new highly dynamic solutions. Multifunction, with elegant and space saving design, and “user friendly”, offering an exclusive reading level; a real independent scanner with integrated user display for the remote control and the display of data in real time, with several user feedbacks, such as the acoustic beeper, the vibration, the key that lights up and the display that changes its color. In the field of aviation, Multi Scan, thanks to the OCR reading of passports and the RFID reading of the chip of the new generation passports, will allow to simplify the security procedures at the gates and at the check-in, helping the operators and reducing the waiting time for passengers; Multi Scan is able to read boarding passes also, and – thanks to the possibility to verify the data on the passport comparing them with the ones on the boarding pass itself – makes the control of the passenger automatic and safer, avoiding any mistakes related to a procedure that nowadays is manual. The “matching” between passport and boarding pass is intuitive with the display that turns to green or red and the Multi Scan that vibrates and makes the control procedure “fool-proof”. FEATURES: • 1D and 2D Imager barcodes reading • RFID HF reader/writer (Mifare 1k, Mifare ultralight) • OCR-B text scanning (MRZ passports) • Integrated graphic display • Portable, with wireless battery recharge • Available version with integrated K3 POS printer

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Dec 11, 2017

PosA - the cutting-edge APPlication for the point of sale

PosA is the innovative and intuitive APPlication for retail, food and hospitality automation. The Android based software has been created studying and analyzing the needs of more than 15.000 customers on National territory.  Custom developed  and realized PosA to improve and increase the service automation efficiency, offering a user-friendly technology and many advantages.

 

PosA is the APPlication for the point of sale, both inside a store (it allows the issuing of fiscal receipts and invoices) and in a medium size Ho.Re.Ca. environment (tables and checks management): it offers various solutions that give a daily support in improving the sale processes, simplify, accelerate and increase the efficiency of the store management but also of the operator, of the point of sale, of the PLUs, of the promo offers and, last but not least, of the customers' purchase experience.

 

It’s a tool that allows to manage in the best way a wide range of activities: items information, operators (by shift or by document) and customers (database) management. PosA guarantees also, with an extreme simplicity, the invoicing of documents on credit, the creation of reports (statistical, financial, per operator, on sold items, daily and historical), the printing of the basic journal. PosA supplies a simple user interface that allows to customize the working pages and all the sales transactions, simplifying and accelerating the operator’s activity.

 

KoM App, an additional software in support, allows the orders' collection at tables through Custom Android palmtops. Speaking through a Wi-Fi connection with FUSION ANDROID PC POS and possible connected printers, it simplifies and organizes in the best way the waiter's activity managing a precise compilation of the order, detailed instructions and changes for the kitchen,  transfers or increases and also free notes to send to the production centers.

 

Moreover, PosA allows to:

 

•         Use simultaneously 4 price lists (plus the one for deliveries), included hourly price lists (ex. Happy hour)  

•         Manage items with barcodes

•         Reserve and manage tables and rooms

•         Manage a simplified warehouse (stock load and unload)

•         Create reports for operator, sold items, daily and historical

•         Manage different type of payments (meal vouchers with direct invoicing, cash, bank card, credit cards) and different kind of check splitting (“Dutch” way, per item)

•         Have a modular system ready for updates and software changes

 

The result is the immediate improvement of each sale and purchase step; the information, the sales data, the price lists, the rooms management and  the keyboard are totally customizable, an added value for the operator of the point of sale, able to perform at the same time with speed and efficiency. The software proved to be integrated daily inside the stores’ business processes, creating the opportunity to have an interface for the sales data analysis for a better management of the overall performances.

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Dec 11, 2017

Silk - Android PC POS

CUSTOM, International leader in supplying solutions for printing and scanning, has just announced the launch of SILK, the new ANDROID PC POS that offers Retail and Ho.Re.Ca. sectors high performances without compromising the design.
The result is the immediate improvement in every step of sales and purchases through a huge 13.3’’ or 15.6’’ display, an handy customer display, and a refined base that meets the most complex needs of the modern and essential design. The new PC POS of Custom Group was developed with the aim of supporting in the best way the new PosA software, that represents the integrated “best seller” in the business projects of the stores in the Retail, by creating the chance of having an interface for the sales data analysis for a better management of the performances. An innovative technology that reduces the amount of the space needed and in the mean time improves the efficiency of the cash point, by optimizing the timing related to work and sales, and therefore of the shopping experience too. SILK represents “the first choice” in a portfolio of solutions that will help the Retail in all the steps of the sales process, ensuring the possibility of avoiding any compromise for having simultaneously a performing product, stylish and compact. SILK is in the core of the strategy of Custom Group for offering solutions on the basis of specific needs espressed by the market; a product with unique and superior performances. At present, Custom cash point solutions are a point of reference on an international scale, offering a huge range of products for the automation of services to the public in more than 56 countries in the world.

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About us

Company details

Engineering in Fontevivo (Pr) where all the technology turns into products and solutions that we meet daily! One word, “Custom”, one leadership to be a unique partner in the automation of the point of sale and in supplying a “complete solution” composed by the hardware product, the software solution and pre/post sale assistance services.

The Group continues to grow, with over 130 mn euro turnover in the 2016/17 financial year and ebitda over 18%.

Custom, the global leader in the design and manufacture of complete printing and scanning solutions of paper documents, tickets, fiscal receipts, invoices and any other document or receipt for a service.  

The Group counts  4 factories worldwide (Italy, Romania, China and India) and a workforce of 428, more than 95 of them R&D engineers, and has passed the production milestone of 795,000 finished products in the last financial year.

25 years of history, 6 business units working in synergy to offer cutting edge technology in response to the market's ever increasing pace of change. The last financial year saw a growth in the Group's Gaming, Lottery and Betting division, and an overall consolidation of the other business units with a strong trend in the Retail software division. The Group is looking at making further acquisitions in the near future, to create new partnerships and further increase the development of synergies related to its core business. The target markets are America and Europe, while Russia is growing as a result of the imminent introduction of new fiscal regulations, as is the Middle East.

The Custom Group, with 25 years of success and innovation, is today a global byword in the design and manufacture of mechatronic printing and scanning solutions, offering a vast range of products for the automation of public services in more than 56 countries worldwide.

“Listening to the market and proposing solutions is the mission at the base of our Brand, CUSTOM” says Carlo Stradi, President & CEO; “this approach has been the basis of our success over the years together with the products diversification that today lists 6 BUs” – Carlo Stradi continues - “in the future we will offer solutions which save the client time, integrated solutions which don't distract him from his main business. Our objective is to create easy-to-use technologies which are innovative because they are easy to integrate. The best solution for effective, fast service.”

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Company data

Sales volume

100-199 Mio US $

Export content

max. 75%

Number of employees

100-499

Foundation

1992

Area of business

Solutions for stores, head office and e-commerce