InfraRed Integrated Systems Ltd. Irisys

Park Circle, Tithe Barn Way, Swan Valley, NN4 9BG Northampton
United Kingdom of Great Britain and Northern Ireland

Hall map

EuroCIS 2018 hall map (Hall 9): stand A90

Fairground map

EuroCIS 2018 fairground map: Hall 9


Jordan Britchford



Our range of products

Product categories

  • 01  Solutions for stores, head office and e-commerce
  • 01.02  Business analytics
  • 01.02.04  Customer frequency analysis

Our products

Product category: Customer frequency analysis

Retail Analysis

People Counting for Retail Analysis
Retail is an increasingly competitive market, with traditional bricks and mortar stores now just one of the options that customers can turn to. With all the data that online competition can gather and use to improve their business models, it's vital that offline stores don't get left behind.

Retail analysis is now being practiced by an increasing proportion of the world's retailers, and is accessible even to smaller businesses thanks to the reduced costs brought by technology. 

Big data – big opportunity
Even the best management teams rely on good quality information to answer their questions:

  • How can I make operational savings?
  • How can I improve store conversion rates?
  • Where can we gain competitive advantage?
  • How do I improve the customer experience?
The Retail Analysis made possible by Irisys' People Counting systems makes it possible to answer these questions by providing an objective source of data for everyone from the front-line staff to board-level management.

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Product category: Customer frequency analysis

Retail Traffic Monitoring

Analyse your retail traffic using Irisys People Counters
Measuring the traffic to your store forms the basis of taking and intelligence-led approach to your retail strategy. Having and objective system monitoring your retail traffic is the only real way of knowing how you can improve:

  • Conversion rate
  • Impact of marketing campaigns
  • Effectiveness of labour scheduling 
Improve your understanding
The opportunity afforded by this, and the other data that can be provided by Irisys people counting systems, truly has the power to transform businesses and give employees at all levels, from font-line staff all the way to the board room, the key information they need to improve how the business operates.

  • Make operational savings
  • Improve customer service and loyalty
  • Gain competitive advantage

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Product category: Customer frequency analysis

Gazelle DualView™ People Counter

Gazelle DualView is one of the popular Gazelle People Counting range, with a host of improvements over its predecessors. Powered by Irisys’ infrared technology and using body heat to track the presence and direction of movement , the Gazelle DualView has a proven reliability of over 98%, and can generate valuable analytics data for end users. It is also suitable for a multitude of applications, including People Counting, Smart Buildings, Security and more.

For applications or territories where privacy requirements important, a thermal only version of Gazelle is also available, and includes all the same features as other Gazelle devices, minus video capability.

Key Features
Easy Installation
With a new video module added to the Gazelle DualView you can verify your installation using our survey tool, and even configure it remotely. This makes Gazelle DualView both easy and inexpensive to install.

Compatible with our Estate Manager software, Gazelle DualView systems are suitable for organisations of any size, at a single location or worldwide. Connecting the devices to your networks you can manage entire sites at the same time, and with internet access you can manage all sites at the same time.

Extreme stability in all lighting and temperature conditions, including, low light conditions, glare and shadow.

Low cost of ownership
With low power consumption and the ability to carry out validation, audits and diagnostics of the Gazelle DualView remotely, you can save on expensive on-site surveys to keep your system running. Our thermal detectors are also resistant to the everyday build-up of dirt and dust, so maintenance requirements are minimised.

Thermal sensing technology preserves the anonymity of those that it counts, as no individual can be identified, while still delivering world-class analytics.

Although previous Irisys people counters were already unobtrusive and aesthetically pleasing, Gazelle improves yet further. Now with the option to actually mount fully recessed into the ceiling, you can run a Gazelle system without affecting the appearance of your rooms.

A verifiable low return rate and unsurpassed lifetime in the field makes Gazelle DualView an ideal choice for remote deployment.

If you would like to find out more about the Gazelle DualView and our other products, you pilot a system today.

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Product category: Customer frequency analysis

Vector 4D

The Irisys Vector 4D™ is the new, most advanced People Counter available in the world, bringing together the best technologies available into one package.

Key Benefits:

  • Time of Flight People Counting
Delivering highly accurate data, helping you to improve store conversion rates, staff scheduling and compare store performances.

  • Direct height measurement
Giving you the ability to understand demographics data about your visitors. 

  • Dwell time measurement
See how long visitors spend at given displays or in given areas, and help measure the effectiveness of your sales & marketing campaigns. 

  • Bluetooth & WiFi People Counting
With optional hardware modules

  • Future-proofed design
With a high-power processor and USB expansion port

  • Truly anonymous People Counting
Using a detector that collects no personally identifiable data.

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About us

Company details

Infrared Integrated Systems Ltd, generally called Irisys, is the largest global provider of People Counting and real time Queue Management solutions. Although we are a world leader in the retail analytics industry, in recent years we have also expanded to offer a range of Smart Building management and Security solutions.

Our technology is utilised by major organisations all over the world in sectors varying from retail, banks, transport to leisure facilities and public buildings. Our systems give their operators an unprecedented insight on their business, giving them the information they need to improve customer service, operational efficiency and profitability. With such strong competition for every customer, our end-users often find rapid improvements in their business, and a quick return on investment.

Based in the UK, we export nearly 80% of our products, and our strong performance helped us to win the Queen’s Award for Enterprise in 2011. The highest official award for British businesses, the Queen’s Award for Enterprise came to Irisys for our ‘outstanding performance’ in exports, in the International Trade category

In 2012, Irisys won the Queen’s Award for Enterprise: Innovation, and so for the second year in a row, Irisys proved that it is at the forefront of international business innovation.

We work through our worldwide network of resellers - partners we rigorously select to give the best local perspectives to our customers all over the world. Coupled with our innovative approach to product development, we have pioneered entirely new industries, such as queue management, which Irisys now dominates.

In 2012, Irisys became part of the Fluke Corporation, a worldwide leader in calibration and hand-held test instruments. Fluke is world famous for the durability of its test tools and offers a range of tough infrared thermometers, and a line of thermal imagers designed for extreme field use.

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