Facit Data Systems Ltd

Atlantic House, 8 Bell Lane, TN22 1QL Uckfield
United Kingdom of Great Britain and Northern Ireland

Telephone +44 3700 610498
info@facitdatasystems.com

This company is co-exhibitor of
Axis Communications GmbH

Hall map

EuroCIS 2018 hall map (Hall 9): stand B22

Fairground map

EuroCIS 2018 fairground map: Hall 9

Our range of products

Product categories

  • 01  Solutions for stores, head office and e-commerce
  • 01.02  Business analytics
  • 01.02.01  Analysis tools for customer data, CRM software

Analysis tools for customer data, CRM software

Our products

Product category: Analysis tools for customer data, CRM software

PeopleCounter

Retail environments are busy places in which it is difficult to track precise occupancy numbers, and associated times, that provide valuable insight into store visitor patterns, seasonal variations or the influence of promotions and other factors.
PeopleCounter enables retailers to measure occupancy numbers from the start of a customer's journey at a store entrance, track trends and anticipate potential health and safety management issues.
PeopleCounter is a simple-to-install solution that enables managers accurately to count people entering a store, or visiting locations outside of a retail context, which helps with planning and resourcing, regulatory compliance, and seasonal, even daily trend analysis.

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Product category: Analysis tools for customer data, CRM software

QueueManager

The checkout or till area is a crucial part of the shopping experience. It's often where customer loyalty is won or lost. Customer abandonment is a high risk.
However, retailers can't simply have staff twiddling their thumbs in order to reduce the risk of losing customers.
Waiting times and queue length are major factors in the retail experience as they affect customer satisfaction, staff productivity and sales optimisation.
QueueManager incorporates a unique methodology that enables retailers to monitor operations, calculate the true impact of queue times and to take fast, effective action to reduce abandonment.
Facit integrates the queue management solution cost effectively with your existing camera network. Any time that predetermined queue levels are exceeded, a text, email or Facit Software alert is sent to store managers using the system. Armed with real-time knowledge, staff can make an informed decision, allocate more staff to checkouts or even close non-productive tills and directly influence sales.

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Product category: Analysis tools for customer data, CRM software

HeatMap

Learn where your customers go once they enter your store, what aisles they head to, where they spend most time and where purchases are made.
At a glance you'll be able to see what products or locations are acting as 'honeypots' and tailor the plans of different store and merchandise layouts.
HeatMap data is created at each existing CCTV camera location and then combined into a floor plan visualisation that enables better analysis and understanding of product placement.
This sophisticated yet accessible mapping solution provides real-time information about customer behaviour, trends and patterns that is otherwise only accessible with an expensive hardware solution.

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About us

Company details

Facit Data Systems is an international software development and integration company that specialises in the design and application of retail video analytics systems. Our solutions are scalable and work with all sizes of retail video surveillance network.

Facit systems use a highly advanced range of specially developed algorithms to give retailers the highest quality sales intelligence and are the products of choice for a growing number of major retailers.

We help retailers to optimise retail estates, from individual store intelligence, to estate-wide data capture, customer trend analysis, discrete product promotion and staff deployment.

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