3.2% transactional number growth by reducing the queues by 75% without increasing the overall cashier operation time. How? We tell you when a queue is going to form, minutes before it actually forms. By understanding the flow of customers, Queue Alert sends predictive alerts to store staff to open or close tills to minimise queuing time and optimise staff resources.
Ultinous offers advanced video analytics based customer insights for brick and mortar Retailers, that learns shopper patterns, measures and shortens queues through its Queue Prediction and Alert Tool. Its AI-based system uses retailers video streams to extract and analyse data. Queue Alert does not recognise customers to protect their privacy making it compatible with GDPR guidelines. The system that can be parameterised by the Retailer was successfully introduced at Rossmann stores resulting in a 70% drop in the number of queues, total disappearance of long queues and a significant increase in transaction number without increased cashier operation time.