Microsoft Dynamics 365 - the cloud based business solution
Sales, customer service, finance, field service, marketing, logistics... constant changes and developments in the market and the economy require that the processes within your company become more productive, more adaptable and more efficient. Therefore, Microsoft technology is moving in a totally new direction and now offers a comprehensive business solution in which CRM, ERP, POS BI and Office are combined, yet are still available as individual, modular solutions. Microsoft cloud offers the possibility to choose only the modules you currently need while remaining flexible for future expansion, as all solutions are scalable. And the best part: You only pay for that which you need.
A Comprehensive Solution for more Cost-Efficient Customer Relations and Complete Shopping Experiences
With Dynamics 365, medium-sized and large retailers get a professional, comprehensive solution for the point of sale (POS), branch management, omnichannel management, e-commerce, merchandising, CRM and ERP. It provides greater transparency, operational agility and customer expectations are exceeded, bringing long-term customer loyalty - all this with an impressive time-to-value factor.
Dynamics 365 offers a modern technology platform that holistically supports powerful, role-based and inter-channel scenarios. The result: less complexity. Instead, retailers can concentrate on the important things, such as supporting their workforce with regard to productivity and customer service - the two main factors of success in today's markets.
Solutions for Agile Retailers
The current economic environment offers retailers around the globe opportunities that have never been seen before, while posing some new challenges. Economic and social factors, an ever expanding range of products, new forms of shopping and business models arising from the growth of cloud and mobile technologies, as well as the ubiquitous availability of information, all mean that retailers are facing ever increasing demands from shoppers. At the same time, the focus has shifted from stationary locations to the diverse areas of a virtual world - from a trader's website and its service center to online market places and social networks.
Technology as a basis for the retail business has never been so vital. It determines to which degree sellers profit from new opportunities and whether they can provide the shopping experiences that are demanded by the consumer. With Dynamics 365, traders get a real-world, innovative solution which enables them to operate dynamically and to exceed the expectations of their customers.
Dynamics 365 is a modern, holistic solution for medium-sized and larger businesses, which reduces the complexity of retailing. It enables you to concentrate on the important things - customer relations, increasing the efficiency of your workforce and fulfilling your corporate pledge through first-class service.
In short: Dynamics 365 enables you to operate within networks, individually, proactively and with the agility to give your customers exactly the right shopping experience.