IBM Deutschland GmbH

IBM-Allee 1, 71139 Ehningen

Hall map

EuroCIS 2019 hall map (Hall 10): stand B52

Fairground map

EuroCIS 2019 fairground map: Hall 10


Katrin Grosser

Watson Customer Engagement und Global Technical Services Fachexpertin Deutschland, Schweiz und Österreich

+49 (0)7034 2872397


Our range of products

Product categories

  • 01  Omnichannel / E-Commerce Solutions
  • 01.01  Omnichannel integration

Omnichannel integration

  • 01  Omnichannel / E-Commerce Solutions
  • 01.04  Online marketing solutions

Online marketing solutions

  • 01  Omnichannel / E-Commerce Solutions
  • 01.05  Social media scanning

Social media scanning

  • 02  Analytics
  • 02.01  Analysis tools for customer data, CRM software

Analysis tools for customer data, CRM software

  • 02  Analytics
  • 02.02  Data warehousing

Data warehousing

  • 02  Analytics
  • 02.03  Big data management

Big data management

  • 02  Analytics
  • 02.04  Customer tracking

Customer tracking

  • 02  Analytics
  • 02.05  Price management

Price management

  • 02  Analytics
  • 02.08  Predictive analytics

Predictive analytics

  • 04  Digital Marketing Solutions
  • 04.02  Mobile marketing solutions

Mobile marketing solutions

  • 04  Digital Marketing Solutions
  • 04.04  In-store navigation

In-store navigation

  • 04  Digital Marketing Solutions
  • 04.05  Location based services

Location based services

  • 06  Merchandise management (ERP)
  • 06.05  Workflow management, document archiving

Workflow management, document archiving

  • 09  Supply Chain Management
  • 09.04  E-procurement solutions

E-procurement solutions

  • 11  Communication Technologies, Networks
  • 11.05  IoT solutions

IoT solutions

  • 15  Surveillance Installations
  • 15.02  Customer frequency measurement

Customer frequency measurement

  • 19  Services
  • 19.01  Implementation of ERP systems

Implementation of ERP systems

  • 19  Services
  • 19.07  Cloud-based IT services

Cloud-based IT services

  • 19  Services
  • 19.08  IT consulting

IT consulting

  • 19  Services
  • 19.09  IT security

IT security

  • 19  Services
  • 19.10  Other IT services

Other IT services

Our products

Product category: Cloud-based IT services

IBM Cloud

The IBM Cloud empowers you to modernize your approach to retail solutions. IBM offers a full set of hybrid cloud models across local, public and shared options so you can integrate your existing IT infrastructure for a unified approach. And VMware solutions from IBM further support a consistent customer-focused experience that is delivered from both your data center and the cloud.

With IBM’s secure, responsive cloud infrastructure, sophisticated development platform and rich portfolio of analytics, Internet of Things (IoT) and mobile services, you can hear your customers and provide a fresh brand experience. Whether it’s your next holiday rush or a viral sensation, the IBM Cloud is ready. Your top-performing apps or websites are protected from surges in traffic, so your customers can stay engaged and empowered.

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Product category: Online marketing solutions

IBM Watson® - AI

Customer engagement solutions for retail
Watson Customer Engagement offerings are bringing the cognitive computing power of Watson to all aspects of retailing

What is it about the digital experience, order fulfillment and returns that create so many frustrated customers? To find out, we listened to social media conversations between retailers and their customers. The results – when it comes to the retail experience, anything but the best is a bust. Learn more about our social listening findings and why industry leaders say the solution is AI.

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Product category: Other IT services


The power of one truth across the supply chain network
IBM Blockchain creates solutions that impact all facets of the supply chain, with a particular focus on logistics. Traceability and transparency are some of the most important foundations of logistics, and IBM Blockchain can optimize business transactions and trading relationships with robustly secure, global business networks.

With solutions like TradeLens – the new, open and neutral blockchain-powered platform built to support global trade – major shipping and logistics players are benefitting from a shared ledger that’s updated and validated instantaneously with each network participant. The results are greater collaboration, streamlined inventory management, improved asset utilization and more.

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