The IBM Cloud empowers you to modernize your approach to retail solutions. IBM offers a full set of hybrid cloud models across local, public and shared options so you can integrate your existing IT infrastructure for a unified approach. And VMware solutions from IBM further support a consistent customer-focused experience that is delivered from both your data center and the cloud.
With IBMs secure, responsive cloud infrastructure, sophisticated development platform and rich portfolio of analytics, Internet of Things (IoT) and mobile services, you can hear your customers and provide a fresh brand experience. Whether its your next holiday rush or a viral sensation, the IBM Cloud is ready. Your top-performing apps or websites are protected from surges in traffic, so your customers can stay engaged and empowered.
Customer engagement solutions for retail Watson Customer Engagement offerings are bringing the cognitive computing power of Watson to all aspects of retailing
What is it about the digital experience, order fulfillment and returns that create so many frustrated customers? To find out, we listened to social media conversations between retailers and their customers. The results – when it comes to the retail experience, anything but the best is a bust. Learn more about our social listening findings and why industry leaders say the solution is AI.
The power of one truth across the supply chain network IBM Blockchain creates solutions that impact all facets of the supply chain, with a particular focus on logistics. Traceability and transparency are some of the most important foundations of logistics, and IBM Blockchain can optimize business transactions and trading relationships with robustly secure, global business networks.
With solutions like TradeLens – the new, open and neutral blockchain-powered platform built to support global trade – major shipping and logistics players are benefitting from a shared ledger thats updated and validated instantaneously with each network participant. The results are greater collaboration, streamlined inventory management, improved asset utilization and more.