Click & Collect
Retailers today – whether they are big or small – are facing new expectations to create a more personalized, consistent “One Store”-experience. Bridging the gap between channels and identifying and solving the breakpoints along the path to purchase is key. Having the right solutions in place to enable supply chain visibility will not only simplify internal operations. It can also ensure that customers are able to complete their purchase in a way that suits them. For instance, consumers want and expect choices in how they can receive their purchase – collecting it in-store, receiving it at home or at a collecting point.
EasyShop Click & Collect is a great way of giving your customers the level of service they expect and to perform transactions, wherever they are. It also helps building more engaging, interacting and in the long run – loyal customer relations.
It enables you the option of either picking orders locally in store or at a central warehouse. The administrative system can plan and control grouping goods, picking orders, prioritize and handle customer deliveries. In addition, this solution provides a convenient mobile feature for the picking itself. It works on both Android and Windows platforms and is easy to install.
As you can see, the benefits are numerous, both from customer and retailer point of view.