Our solution utilizes a digital platform that customers can access via their smartphone and is available for both iOS and Android. The solution itself is not a point of sale (POS) system, but we can easily integrate with any POS or e-commerce sites through our open APIs.
It covers all phases of the customers experience and buyers journey from marketing through sales, to customer service and beyond. When clients use our service, it means we take their customers from beginning to end in the shopping experience building customer loyalty and increasing sales.
The competition is fierce, and its becoming increasingly difficult to drive new customers and retain an existing client base. Customers buying behavior has changed over the last several years through access to search engines, social media, user-friendly online stores and mobile apps that provide an exceptional buying experience for their tech savvy customers.
Its an absolute must for retail brands today to deliver personalized,relevant experiences that make it easy for customers to do business with them at their physical locations. Fygi takes it further – starting with strategy, we help retailers and independent shops, go beyond omni-channel to power growth with predictive, and fluid customer experiences.