Employee Empowerment

EuroCIS presents a broad range of solutions that provide technological support for store staff. These include systems for workforce management and shift scheduling, mobile task management tools for real-time task allocation and communication, and e-learning solutions for onboarding and training.

The offering is complemented by time-tracking systems,in-store communication solutions, and gamification apps that support motivation and knowledge transfer in a playful way. Robotics solutions for inventory checks, cleaning, or order picking are also part of the offering – taking over routine tasks and freeing up room for consultation and service.

One central application is staff scheduling: digital tools make short-notice rescheduling easier in the event of absences or bottlenecks – one of the most time-consuming processes in workforce management. Mobile devices also give staff direct access to tasks and information on the sales floor.

Solutions that let employees plan and organize their own work – for example, indicating availability or arranging shift swaps – are also gaining importance. They reduce administrative effort while giving staff more say in how their work is organized.

Employee empowerment is relevant for all companies dealing with staff scheduling, team coordination, and customer consultation in-store – from chain retailers and department stores to quick-service restaurants. The larger the workforce, the more locations, and the more flexible the shift models, the more complex workforce management becomes – and the more important centralized digital solutions are.

The topic is especially relevant for store and branch managers, HR professionals, and IT and digitalization leads looking to make workforce management processes more efficient and improve service quality at the point of sale.

EuroCIS brings together leading providers of workforce management, mobile, and e-learning solutions, as well as robotics technologies, all in one place. Visitors get a comprehensive market overview and can compare different solution approaches directly.

Presentations, use cases, and practical reports on the stages also provide concrete insights into how other retail companies are already successfully relieving their staff. The offering is rounded out by networking opportunities with providers and industry insiders.

Employee empowerment isn't just present at the exhibition stands at EuroCIS 2027 – it's also featured in the supporting program. On the stages, retail companies and technology providers share their experiences in presentations and panels. The offering is rounded out by awards recognizing innovative projects and curated special areas on selected topics.

EuroCIS 2027 takes place from February 16 to 18, 2027, at the Düsseldorf Exhibition Center (Stockumer Kirchstrasse 61, 40474 Düsseldorf). Visitor hours are from 10:00 a.m. to 6:00 p.m.