EuroCIS 2022. The most important trade fair for retail technology in Europe.
For the 15th time, a place for inspiring encounters. The event for new thinking and new creation. A must for forward thinkers and forerunners, developers and users, visionaries and pioneers. Hotspot for all those who make new things possible, drive developments forward and are on their way into the digital future. EuroCIS 2022: Connect. Intelligence. Smart. Find new contacts, experience communication and partnership in the highly professional EuroCIS community. Show international retail what prospects and future fields are opening up for it through the driving force of intelligent technology. Prove your expertise in implementation and application – with solutions and innovations around Smart Store and Smart Retail.
The Hot Topics of EuroCIS 2022:
Focus on the customer and his needs. Many retail companies are seeking ever closer direct contact with end consumers in order to offer them personalised and individualised digital customer services. The customer's smartphone plays a major role in this context. Keywords are digital advice assistants, personalised digital offers based on the individual customer profile, digital personalised coupons, digital loyalty cards, etc. The smartphone plays a major role in this context. For many retailers, it is crucial that digital services are thought "from the customer's point of view".
The use of artificial intelligence and machine learning is one of the most important technological challenges for many retail companies in the coming years. Especially in the area of data analysis, machine learning already plays a major role and supports retailers in sales forecasting, assortment management and pricing. In the future, retailers will rely even more on AI-based applications, which will then also use technologies such as image recognition and sensor technology. In the course of the expansion of digital pricing, dynamic pricing, which has been common in online retail for a long time, will gain in importance.
The Corona pandemic has permanently changed consumer payment behaviour and caused a boom in contactless payment methods. Apple Pay & Co have ensured that many customers have become accustomed to paying by smartphone in a short time. In the coming years, the touchpoints at which customers pay in bricks-and-mortar retail will move further away from the traditional checkout environment. Scan & Go solutions enable customers to pay directly via smartphone app, mobile checkout solutions enable sales staff to make the payment process via tablet or smartphone without customers having to go to the checkout. The merging of payment channels from the online and offline worlds will also increase, so that customers will also be able to use online payment methods in stationary locations, for example.
The merging of online and offline retail, often referred to as omnichannel, has received another major boost from the Corona pandemic. Click & Collect services have become the norm for many consumers, and other services such as Click & Reserve are also becoming increasingly popular. Many retailers have also merged their loyalty systems from the online and offline worlds, giving customers a 360-degree view of the purchases they have made. In the future, it will be more essential than ever for every retailer to seamlessly connect digital and brick-and-mortar sales channels.
Since the launch of AmazonGo, a variety of automated store concepts have developed in which the stationary shopping process is largely digitalised. Food and convenience retailers in particular will continue to invest in the further development of such "cashierless" formats in the coming years. This will involve various forms, from Scan & Go and Tap & Go to the use of sensor technology and image recognition. Implementing a seamless store strategy often requires extensive investment in the technological infrastructure. In this context, cloud-based applications are of great importance, as they enable a flexible and quickly scalable implementation of innovative applications.
NEW AT EUROCIS!
The seamless connection of online and offline: one of the most important strategic topics. With key concepts like omnichannel and connected retail. With more and more click & collect. With merchandise shipping from the store to customers.
We look forward to working with you on a successful EuroCIS in 2022. To make you feel completely at home at EuroCIS Messe Düsseldorf has developed officially coordinated hygiene and infection protection standards for all visitors, exhibitors, and members of staff – keeping safe together.
From its very first year, EuroCIS has been the ideal opportunity for NCR to showcase our newest innovation to our retail customers. We are looking forward to seeing our customers face to face again in such a great environment. We are excited to demonstrate to retailers how our technologies and innovations can help them master the new normal.
Geschäftsführer ROQQIO GmbH
Digital meetings are more than practical in our times, no question. Nevertheless: How much poorer would our world be without personal contacts? Sometimes you just have to be close - to products, to innovations, to conversation partners. I think that EuroCIS as a meeting place for the industry is still important and valuable for deepening existing partnerships and establishing new ones. And at EuroCIS, the trends of tomorrow are presented. The trade fair is an important technology driver for the retail industry!
EUROCIS 2022 SETTING THE SIGNPOSTS TO THE FUTURE OF RETAIL.
The exhibitors are setting the signposts with
highly specialised developments and solutions:
Business Analytics / Big Data
E-commerce / Fulfilment
ERP / Supply chain management
Mobile solutions & technologies
POS software / hardware
Digital marketing / Digital signage
Smart Energy Management
Weighing technology and Food service
EuroCIS: an event whose success just keeps on growing - as the leading trade fair for retail technology in Europe.